FAQ- Home Care Packages Program

Which in-home care services does Just For u Care provide?

Just For U Care offers a wide range of in-home elderly care and disability support services, including: Personal care 24/7 care / around-the-clock care Domestic cleaning Respite and social support Meal preparation Transport services Mobility assistance Personal shopping Social companionship Gardening Learn more about our in-home care services.
How much does in-home care cost?

The cost of in-home care varies from client to client. Your out of pocket costs for in-home care will depend on a number of factors: The type of service provided The amount of hours the service was provided for Whether you are a privately funded client or have a Home Care Package or NDIS funding. Our friendly care team are happy to discuss care costs and any other questions directly with you. Please contact us online or feel free to call our head office on 03 9578 3024 during business hours.
Is there a limit on the number of hours of in-home care I can request?

There are no set minimum or maximum hours for in-home care services. Depending on your needs, a carer can visit your home from a couple of hours to 24 hours a day. Care can be scheduled on a permanent or casual, as-needed basis.
Do I need to have a Home Care Package or NDIS funding to use your services?

No, we welcome privately-funded clients in addition to those receiving Home Care Packages or NDIS funding. Find out more about Privately-Funded In-Home Care.
Can I be assigned a carer and start receiving your services immediately?

If you have applied for a Government Home Care Package, the wait time for approval is usually between 3-12 months depending on the level of the package. We can however organise and provide in-home care services sooner (or in the interim while you wait for Home Care Package approval) as a privately-funded service. If organising in-home care is a matter of urgency, our care consultants can help. Please contact us online or call our head office on 03 9578 3024.
Where are Just For U Care's Services Areas?

Just For U Care provides in-home care services across all Melbourne suburbs and in some regional centres in greater Victoria. For the full list of service areas, please see our Service Areas page.
I have many questions. Can I talk so someone from your Head Office?

Yes, of course! Our friendly and experienced team are happy to assist and provide you with more information over the phone from Monday- Friday, 8am to 5pm. Please call us on 03 9578 3024, or if outside of business hours, fill in the form on our Contact Us page and a Just For U Care care consultant will be in touch with you ASAP.

We hope we have answered your common questions. If you require further information about Just For U Care and the Home Care Packages Program, we welcome you to contact us.

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